Covid 19 Protocol

River Valley's lobby is now open and has support staff available to check you in to your in-person appointment.  Our lobby hours are 7am-5pm Monday through Friday.

In Person Appointments

Prior to having an in person appointment, all clients must sign a COVID Consent Form. This form will be sent to you via email by our administrative team when you schedule your appointment. For more information, please call 952-746-7664.

Face Masks

Mask Policy Update - 8/23/2021

Masks are required to be worn in the common areas of the clinic.
If you are a fully vaccinated individual, you can discuss the usage of masks with your provider during session.  Please note that some providers may still require masks to be worn during the length of your appointment.  If you have any questions, please call 952-746-7664 or speak to our administrative team during clinic business hours.

If you don’t have access to a face covering, the CDC website at cdc.gov has guidelines on making no-sew, cloth face coverings.

If you are a client and are experiencing cold or flu-like symptoms, we ask you to please not enter the facility and call our front desk at 952-746-7664 to cancel and reschedule your appointment. 

Scheduling Appointments

If you are a current client and your provider offers telehealth, please go here here to schedule a future appointment. If you don't know if they provide telehealth, call our administrative team. They will be able to let you know if your provider offers in person appointments at this time or telehealth only. If telehealth is not an option for you, we encourage to reschedule your appointment for a later date or work with your provider on whether it is vital to attend the session at the clinic.

If you have any questions, please contact us.  Your health is very important to us and we appreciate your understanding and cooperation during this difficult time.

Late Cancellations and no shows for telehealth appointments will be charged the $100 if not cancelled within 24 hours. Since there is no support staff on Saturdays at this time, Monday appointments need to be cancelled by Fridays at 5pm.