"Darkness cannot drive out darkness;
only light can do that.
Hate cannot drive out hate;
only love can do that."
-Dr. Martin Luther King Jr.
Promoting Health And Wellness
We provide integral care from a multidisciplinary perspective tailored to optimize individual personal health and wellness. We have experienced, licensed psychologists and mental health therapists, psychiatric/medication providers, and nursing support. We offer a stress-free, relaxed atmosphere to ensure our clients have a comfortable experience during their healing process. We treat individuals across the lifespan, including children, adolescents, adults, and geriatric populations.
Clinic Updates
1/10/2022
Please be aware that Preferred One is now a part of UnitedHealthcare. If you are a client who has had a Preferred One insurance plan, your plan has or will be changing over to a UnitedHealthcare plan at the end of your policy plan year.
Our Nurse Practitioners are all in network with UnitedHealthcare but there are many of our therapy providers who are not in network and are unable to bill with your new United Healthcare plan. A few options to continue with your therapist are:
- Talk with your new insurance company and ask for an exception to continue with your therapist.
2. Check your out-of-network benefits to see if they will cover part of your session.
3. RVBHWC offers a sliding fee scale. Please contact our billing department at billing@rivervalleybhwc.com to discuss this as an option.
4. If you are unable to continue with your current therapist please contact your insurance company for a list of providers that are credentialed with your new insurance.
Please take a look to see if you have received new insurance information in the mail or any changeover information from your employer.
For more information on this change, please visit the Preferred One Website link below.
https://www.preferredone.com/UHC
12/29/2022
Important Reminders for the new year:
- Everyone will be required to fill out the annual consent form.
- Most insurance plan deductibles will reset on January 1, 2023. If you are on a deductible plan you will have a balance due beyond your copay until your deductible is met.
- Your balance cannot exceed $250.
- All clients are required to have a credit card on file. If you have a balance your card will be ran on the day of your appointment. In addition, all outstanding balances are ran on the 15th and 30th of every month. Having a credit card on file will:
- Keep balances low
- Allow our independent contractors get paid in a consistent manner
- Give more time to our awesome billing and administrative staff to focus in other areas ultimately making your visit a better experience
- Keep balances low
Please review the service agreement guide for more clarification:
River Valley's "Cue to be Well"
River Valley's "Cue to Be Well" is a free monthly newsletter, curated by psychologists and other wellness professionals, containing wellness strategies, healthy recipes, clinic updates, special offers, and the like. We appreciate everyone here in this exclusive circle and would like to give back in any way we can.
Check out the archive to enjoy wellness strategies and recipes right now!