◆ On May 1, 2025, we will be switching to a new payment system. We will need to re-enter your card on file as per our policy. Please call us on or after after May 1, 2025 so we have your most up to date card. ◆ Please make sure you fill out your annual consent form for 2025 if you have not already done so You can now view your balance, print statements, and make payments through our Patient Online Payment System (POPS) We will be closed on May 26, 2025, in honor of Memorial Day

Katherine Parada

Our Billing Specialists work tirelessly to ensure that River Valley’s services are processed promptly, accurately, and professionally. They work with insurance companies to process all claim submissions, denials, appeals, and remittances/payments, as well as prior authorizations. They manage client statements, payments/payment arrangements, refunds, and past due notifications. Most importantly, our Billing Specialists are responsible for addressing all client concerns relating to claims processing and current balances.

Billing Specialist

***All providers have telehealth capability***