◆ WE HAVE SWITCHED TO A NEW PAYMENT SYSTEM! As per our policy, please contact us to update your credit card on file at your earliest convenience if you have not already done so. ◆ Please make sure you fill out your annual consent form for 2025 if you have not already done so You can now view your balance, print statements, and make payments through our Patient Online Payment System (POPS)

Katherine Parada

Our Billing Specialists work tirelessly to ensure that River Valley’s services are processed promptly, accurately, and professionally. They work with insurance companies to process all claim submissions, denials, appeals, and remittances/payments, as well as prior authorizations. They manage client statements, payments/payment arrangements, refunds, and past due notifications. Most importantly, our Billing Specialists are responsible for addressing all client concerns relating to claims processing and current balances.

Billing Specialist

***All providers have telehealth capability***